Return and Refund Policy

Please read our return and refund policy carefully before placing an order on LifeCare Generic.

1. Refund Processing

At our www.lifecaregenericstore.in (hereinafter referred as platform), we can decide the process for crediting the applicable refund/return against the various acceptable conditions. If the payment for order was done from your side then a refund/return for such payment will be processed to your original payment method.

2. Return/Refund Request Window

Customer may make the refund/return request within 48 hours from the receipt of products, if product(s) so delivered is/are not as per the ordered quantity, agreed specifications and/or found defective in nature. Further, the refund/return request cannot be made beyond the aforesaid period of 48 hours.

3. Non-Returnable Products

No return will be done once order is delivered i.e. food and other products. We shall not accept the refund/return request from the customer after expiration of the aforesaid time period.

4. Required Proof

We require the unboxing video of the box before opening and the received invoice along with query for the product/products under refund/return request to share the same in original conditions to us on the below mentioned email within 48 hours of products delivery.

Email: lifecaregenericstore@gmail.com